Handling Fee

Whether the order is $5 or $25, the costs associated with handling that order are nearly the same. Rather than requiring a minimum order amount, a $2.50 handling fee is added to all orders under $25 to help defray the costs of picking and packing the order. For all purchases $25 and above, there is a handling fee 2% of subtotal order.

Payment

We accept Visa, MasterCard, Discover, and American Express. Your credit card is charged at time of shipment, not before. Sorry, we are currently unable to accept personal checks or C.O.D.'s.

Privacy

We do not disclose, sell or rent any personally identifiable information about you to any third party. If you elect to receive special promotional offers, only pertinent information will be forwarded to the appropriate party for this specific purpose.

Product Satisfaction

Not satisfied with the quality of a product?  Please notify the manufacturer directly using the customer satisfaction contact information listed on the product label.

Returns

Due to the concern of our citizens and dangers regarding food product tampering, we have chosen to err on the side of caution by not re-shipping products that have been delivered to someone's home. Therefore we cannot accept returns, so be sure you’re ordering the right product. If the product was found to be damaged upon arrival, the wrong item was shipped or some other problem occurred with your shipment, please contact us through the "Contact Us" section. We apologize for any inconvenience.

Secure Checkout

To ensure the protection of your personal data, our checkout process is secure, meaning your data is transferred in an encrypted form to secure data servers. Secure, encrypted website pages can be readily identified via the address shown in the address bar of your browser. Secure pages begin with the designator HTTPS://. The “S” signifying a secure page. Unsecured pages being with HTTP://.

Security

All order information is encrypted using the leading provider of digital trust services, before being transmitted over the internet. Once we receive your credit card information, it is immediately stored in its encrypted form securely in our data center. Once encrypted, no one except us and the credit card authorization company can decrypt it. In addition, your personal information is stored in a secure server, and we reveal only the last five digits of your credit card numbers when confirming an order.

Shipping

Orders ship from our warehouse via UPS typically within 2 - 5 business days, when all ordered items are in stock.

Complete Shipment

As a rule, we'll hold your order if an item is backordered and ship complete once all items are in stock.

Rush Orders

Two Special Services are available if you need your order quickly. One or both options can be used; Air Shipment and Rush Service.

Air Shipment

You can select Next Day Air or Second Day Air shipment services to reduce the time in transit with UPS. For transit times to your state, see "HOW LONG will it take my order TO ARRIVE once shipped?".

International & PO Box Shipments

Sorry, we're currently unable to ship Internationally or to APO, FPO or PO Boxes.